Privacy Policy
This Privacy Policy explains how AU Solution Reservation collects, uses, shares, and protects your personal information when you visit our website or contact us for flight reservation support, inquiries, or referral-related assistance.
1. Who We Are
AU Solution Reservation is an independent customer support and referral service operating online.
We operate the website:
🌐 https://ausolutionreservation.com
Our primary role is to assist users with flight reservation inquiries, booking support, changes, cancellations, and general travel-related assistance by connecting them with trusted and verified partners.
To support these services, we collaborate with our authorized service partner, Kashghar Travel & Tours, a U.S.-based travel and support services provider. Through this partnership, limited customer information may be securely shared solely for inquiry handling, customer support, and service coordination purposes.
2. Information We Collect
When you use our website or contact our support team, we may collect:
- Your name, phone number, and email address (only if voluntarily provided)
- Details related to your flight inquiry, booking request, or travel preferences
- Technical information such as browser type, device details, IP address, and visit time (used for analytics and service improvement)
We do not collect, store, or process any payment or financial information on our website.
3. How We Use Your Information
Your information is used strictly to:
- Respond to your flight reservation inquiries or support requests
- Coordinate with Kashghar Travel & Tours to route inquiries appropriately
- Improve website performance and customer assistance services
We only use the information necessary to fulfill your request and do not sell, rent, or misuse your personal data.
4. Sharing Information with Kashghar Travel & Tours
AU Solution Reservation may share limited personal information, including your name, contact details, and inquiry information, with our authorized partner, Kashghar Travel & Tours, strictly for customer support, inquiry handling, and service coordination purposes.
Kashghar Travel & Tours facilitates connections between users and licensed or verified travel service providers.
Kashghar Travel & Tours
📍 16304 Hidden Cove Dr, Celina, Texas, 75009
📧 kashghartravel786@gmail.com
Your data is shared only when necessary, handled securely, and is not shared with any other third parties beyond this authorized partnership.
5. Data Security
AU Solution Reservation and Kashghar Travel & Tours use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.
Access to personal data is limited to authorized personnel of AU Solution Reservation and our verified service partner.
6. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve user experience.
These tools may be managed by AU Solution Reservation or Kashghar Travel & Tours as part of service optimization.
You may disable cookies at any time through your browser settings.
7. Your Rights
You have the right to request access, correction, or deletion of your personal information.
To exercise these rights, you may contact us directly. Where applicable, we will coordinate with Kashghar Travel & Tours to ensure your request is handled properly and promptly.